Privacy Policy, Terms of Service, and Security Information
Last Updated: April 18, 2026
ISP Billing SaaS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our billing software and services.
We collect information that you provide directly to us, including:
We automatically collect certain information when you use our services:
We use the information we collect to:
We do not sell your personal information. We may share your information only in the following circumstances:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have the following rights:
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy, please contact us at:
Email: info@itdatasecurity.co.uk
Address: The Old Courthouse, Hughenden Road, Buckinghamshire, HP13 5DT
Last Updated: April 18, 2026
By accessing and using ISP Billing SaaS ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.
The Service provides convergent billing software for Internet Service Providers (ISPs) to manage broadband, voice, mobile, and other telecommunications services. The Service includes billing, invoicing, customer management, and related features.
To use the Service, you must:
You are responsible for:
You agree not to:
Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.
Payments are processed through secure third-party payment processors. You agree to provide current, complete, and accurate purchase and account information.
We reserve the right to modify subscription fees. We will provide at least 30 days' notice of any price changes.
The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of all data you upload or enter into the Service. You grant us a license to use, store, and process your data solely to provide and improve the Service.
While we implement backup procedures, you are responsible for maintaining your own backups of critical data.
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or unforeseen circumstances.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance.
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
For questions about these Terms, please contact us at:
Email: info@itdatasecurity.co.uk
Address: The Old Courthouse, Hughenden Road, Buckinghamshire, HP13 5DT
Last Updated: April 18, 2026
At ISP Billing SaaS, security is our top priority. We implement industry-standard security measures to protect your data and ensure the integrity of our services.
All data transmitted between your devices and our servers is encrypted using TLS 1.2 or higher. This ensures that your information cannot be intercepted during transmission.
Sensitive data stored in our databases is encrypted at rest using AES-256 encryption, providing strong protection against unauthorized access.
We implement strong authentication measures including:
Access to data is controlled through role-based access control (RBAC), ensuring users only have access to information necessary for their role.
Our infrastructure is hosted in secure, SOC 2 Type II certified data centers with:
We employ multiple layers of network security:
Our development process includes:
We maintain a comprehensive vulnerability management program that includes regular scanning, assessment, and remediation of security vulnerabilities.
We maintain comprehensive backup and recovery procedures:
We maintain compliance with industry standards including:
We maintain a comprehensive incident response plan to quickly identify, contain, and remediate security incidents. In the event of a security breach affecting your data, we will notify affected users in accordance with applicable laws.
To help maintain security, we recommend:
We regularly update our security measures and will notify users of significant security updates or changes that may affect them.
If you discover a security vulnerability, please report it to us immediately at:
Email: info@itdatasecurity.co.uk
Security Team: We appreciate responsible disclosure and will work with you to address any issues.
For security-related questions or concerns, please contact our security team:
Email: info@itdatasecurity.co.uk
Address: The Old Courthouse, Hughenden Road, Buckinghamshire, HP13 5DT